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CrewPass: The good, the misconceptions and the successes

In the exclusive world of yachting, safety and security aren't just buzzwords but essential foundations of the industry. Yet for years, the verification process for crew members has relied heavily on personal references and gut feelings. Enter CrewPass: a platform changing how the industry approaches crew verification.


Man in tan blazer and white shirt sits on red couch against teal background, with a relaxed, confident expression.
Conrad Empson - CrewPass Managing Director and Former Bosun

What is CrewPass?


CrewPass is a comprehensive background verification system specifically designed for yacht crew. It authenticates professional certificates, verifies personal identification, and conducts criminal history checks. Think of it as your professional passport in the yachting world, a single, verified credential that confirms your identity and criminal background to potential employers.

 

For yacht owners and management companies, CrewPass delivers peace of mind, allowing them to hire with confidence knowing thorough background checks have been completed. For crew members, it ensures a workplace where everyone has undergone proper verification, creating a safer environment overall. This becomes particularly important considering crew members share cabins and confined spaces with virtual strangers from their first day onboard, with implicit trust expected immediately.

 

The concept behind CrewPass originated when its Co-founder Conrad found himself independently supervising guests' children off board after just one month on his first boat. He was struck by the realisation that he had never undergone a background check for such a responsibility. It was this, plus working with some characters on board who turned out to not being who they said they were, that inspired Conrad to create the concept.

 

Having a CrewPass verification offers several advantages for crew:


  • A verified profile immediately communicates professionalism and transparency to potential employers

  • With all documents authenticated and readily downloadable in professionally organised folders with proper naming conventions, CrewPass streamlines the hiring process

  • A CrewPass approval demonstrates your commitment to industry standards and safety protocols

  • Complete the verification once and leverage it across multiple job applications for a two-year period


Common misunderstandings about CrewPass

 

CrewPass is mandatory

Reality: CrewPass is entirely optional. While it may enhance your employability, no one is forced to use the service. It's a professional choice that many crew members make to strengthen their credentials.

 

It's a scam

Reality: The most prevalent misconception stems from confusion about CrewPass's payment structure. CrewPass is not subscription-based. Previously, users could choose between a one-time payment or a 24-month payment plan. When users attempted to cancel what they perceived as a "subscription" or "membership," they were required to settle their remaining balance. This arrangement resembles financing a car or phone, or using services like Klarna, and CrewPass initially covers the background and ID check costs, then recovers this investment from users over a two-year period.


Success and Safety

 

Our success stories are consistent, and Captains who integrate CrewPass into their crew hiring protocol find peace of mind through background checking their crew. One  Captain recently stated: "The time saved on background verification alone has been invaluable," he reports. "We can focus on assessing skills and team fit, knowing the essential background work has already been completed."


Ultimately, it's the Captain's responsibility to create a safe atmosphere on board, and background checking crew is starting to become the norm for yachts all around the world.


Conclusion

 

CrewPass represents more than just a verification tool, it's part of the yachting industry's evolution toward greater professionalism and standardisation. By making CrewPass part of your professional profile, you're not just ticking a box you're actively participating in elevating industry standards and creating safer working environments for everyone on board.

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Siret Number: 94955690600012  |  Place of registration: Greffe du Tribunal de Commerce de Cannes, 19 BD Carnot, CS 60018, 06414 Cannes Cedex  |  Registered Office Address: 38 Rue Borniol, Cannes, 06400, France  |  Contact details: Tel: +33 789 3134 82 / +33 633 4527 31 Email: info@compassrosecrew.com  |  VAT No.: FR47949556906  |  Registered on the French National Register of private companies for the recruitment and placement of seafarers in accordance with article L.5546-1-1  |  For non-electronic communication please write a letter to Sarah Tingay, General Director, 38 Rue Borniol, 06400 Cannes.  |  Insurance: Compass Rose Crew holds professional civil liability insurance underwritten by AXA. Details upon request.  |  Compass Rose Crew holds CrewSure financial abandonment cover underwritten by Lloyds Insurance company. Details upon Request. 
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